VALUATION AND PROPERTY MANAGEMENT DEPARTMENT
|
NO. |
SUBJECT |
ACHIEVEMENT % |
|
1. |
To ensure amendments of valuation list for a new holder, additional building and planning permission and change of conditions in January and July each year |
100% |
|
2. |
To ensure the refunds application process on the building is not occupied can be implemented in the period from January to June and July to December each year |
100% |
|
3. |
To ensure Protest Hearing Meeting twice a year |
50% |
|
4. |
To ensure SMK application once a year |
0% |
|
5. |
To ensure interview for Council property rental application twice a year |
0% |
|
6. |
To ensure rental application decisions were informed to the applicants within 30 working days after the MPKj Council Full Meeting |
100% |
|
7. |
To ensure calculation of development charge application complete within 14 working days from date complete document received (development proposal report and private evaluation report) |
100% |
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BUILDING CONTROL DEPARTMENT
|
NO. |
SUBJECT |
ACHIEVEMENT % |
|
1. |
To process an application for Building Plan Approval within 21 days for OSC Committee Meeting |
100 % |
|
2. |
Provide review for Application Certificate of Fitness within 14 days |
100 % |
|
3. |
To process Certificate of Fitness Approval within 3 days after E Form Acceptance Endorsement been made |
100 % |
|
4. |
To process Application for Residences Additional Plan approval within 24 hours if completed |
100 % |
|
5. |
To process Equivalent Plan Approval Application within 1 hour if completed |
100 % |
|
6. |
To process an Application for Permit approval of minor works within 1 hour if completed |
100 % |
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LICENSING AND HAWKING DEPARTMENT
|
NO. |
SUBJECT |
ACHIEVEMENT % |
|
1. |
Application for Business License is processed within 30 Days |
100% |
|
2. |
The Licensing Technical Approval Meeting conducted Twice a month |
100% |
|
3. |
The Non-Risky Business License Application approved within 30 minutes |
100% |
| 4. | Application for Hawker License will be processed within 30 Days if completed | 100% |
| 5. | Application for Temporary Advertisement Permit will be processed within 3 working days if completed | 100% |
| 6. | Application for Dog License will be processed immediately if completed | 100% |
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SOLID WASTE AND PUBLIC CLEANSING MANAGEMENT DEPARTMENT
|
NO. |
SUBJECT |
ACHIEVEMENT % |
|
1. |
To ensure that the control on all dengue cases are acted upon within 48 hours |
100% |
|
2. |
To ensure that all buildings and public toilets are maintained by the cleaning contractor every day |
100% |
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ENGINEERING DEPARTMENT
|
NO. |
SUBJECT |
ACHIEVEMENT % |
|
1. |
Application for the Approval of Infrastructure Plans within 14 days. |
64% |
|
2. |
To process Building Plan review within 14 days |
88% |
|
3. |
To process application for the Approval of Street Light Plans within 14 days. |
63% |
|
4. |
To process application for the Supporting Review of the Certificate of Fitness/CCC within 14 days. |
133% |
|
5. |
Application for the Supporting Review of the Planning Permission process within 14 days. |
69% |
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LANDSCAPE DIVISION
|
NO. |
SUBJECT |
ACHIEVEMENT % |
|
1. |
To process the application for Landscape Plan Approval Within 2 Weeks |
100% |
|
2. |
To process the application of landscape for the approval of Certificate of Fitness for Occupation within 2 weeks |
0% |
|
3. |
To process the application for the approval of Certificate of Completion and Compliance within 2 weeks |
100 % |
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ONE STOP CENTRE UNIT (OSC)
|
NO. |
SUBJECT |
ACHIEVEMENT % |
|
1. |
Distribute Development Application within 2 working days |
90% |
|
2. |
Issued a Decision Notice of Meeting Within 3 Days After Central Local Committee Meeting |
100% |
|
3. |
To prepare and distribute the minutes of meeting in 7 Working Days After Central Local Committee Meeting |
100% |
|
4. |
Development Application presented in the Central Local Committee Meeting Within 21 Working Days |
93.28% |
|
5. |
Application for Certificate of Fitness (CF) and Application for Certificate of Completion and Compliance (CCC) presented in the Central Local Committee Meeting Within 11 Working Days |
100% (SKM) |
|
79.07% (CCC) |
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DEVELOPMENT PLANNING DEPARTMENT
|
NO. |
SUBJECT |
ACHIEVEMENT % |
|
1. |
Application for Planning permission process conducted within 21 days |
100% |
|
2. |
Pre-calculation Plan Application Process conducted within 10 days |
84.60% |
|
3. |
Application for Review on Certificate of Fitness Approval will be processed within 14 days |
100% |
|
4. |
Review process for Application approval Certificate of Completion and Compliance (CCC) |
81% |
|
5. |
Review process for the Land Conversion/ Land alienation Subdivision /subdivision/temporary Occupation Licence / Permit to shift boulders |
83.60% |
|
6. |
Process the application for change of use for kindergarten / Nursery / Childcare centre buildings (if no objections) |
100% |
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LEGAL DEPARTMENT
|
NO. |
APPLICATION |
ACHIEVEMENT % |
|
1. |
Complete investigation papers are submitted to TPRN for prosecution permission within 21 working days from the received date of complete Investigation paper |
100% |
|
2. |
Suit filed within 21 working days after getting prosecution permission from TPRN |
- |
|
3. |
To ensure that the delivery attempt of the Summons to the OKS is carried out 3 days prior to the hearing date at the Court |
- |
|
4. |
To ensure court decisions are reported to TPRN within 14 days upon verdict |
- |
|
5. |
To ensure company/ association/ individual is ordered to sign the agreement within a period of 45 working days from the receipt date of completed documents for preparations of the agreement. |
100% |
|
6. |
To ensure the completed agreements are submitted to the internal departments within period of 14 working days |
100% |
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ENFORCEMENT DEPARTMENT
|
NO. |
APPLICATION |
ACHIEVEMENT % |
|
1. |
To check on each compound enquiry or all matters at the counter within 10 minutes |
100% |
|
2. |
Received and processed the claims of confiscated/seized items 14 days after receipt |
100% |
|
3. |
Provides feedback on public complaints within 48 hours from the received complaint date |
98% |
|
4. |
Receiving and processing the road closure application for gatherings within 7 days after receiving the application |
100% |
