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CLIENT CHARTER ACHIEVEMENTS

 

TREASURY DEPARTMENT

BIL.

 TITLE

PERIOD

ACHIEVEMENT %

1.

Payment
- Payment process from the date it is received completely and perfectly.

14 days

92%

2.

Collateral Repayment

- Payment process from the date it is received completely and perfectly.

14 days 98%

 

REVENUE UNIT

BIL.

TITLE

PERIOD

ACHIEVEMENT  %

1.

Issuance tax assessment bills to owners 

January and July every year  

100%

2.

To ensure official receipt issued to teh customer  

On the same day collection received 

100%