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CLIENT CHARTER ACHIEVEMENTS

 

LEGAL DEPARTMENT 

 

 NO.

APPLICATION

ACHIEVEMENT %

1.

Complete investigation papers are submitted to TPRN for prosecution permission within 21 working days from the received date of complete Investigation paper

100%

2.

Suit filed within 21 working days after getting prosecution permission from TPRN

100%

3.

To ensure that the delivery attempt of the Summons to the OKS is carried out 3 days prior to the hearing date at the Court

100%

4.

To ensure court decisions are reported to TPRN within 14 days upon verdict

26.76%

5.

To ensure company/ association/ individual is ordered to sign the agreement within a period of 45 working days from the receipt date of completed documents for preparations of the agreement.

100%

6.

To ensure the completed agreements are submitted to the internal departments within period of 14 working days

100%