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Client's Charter: Page 3 of 3

  • Certificate of Fitness will be issued within period as follow :
CERTIFICATE
PERIOD
  • Occupation Certificate of Approval processing after confirmation of receipt of Form E been made
3 days
  • Give approval application review Certificate of Fitness
14 days
  • Processing applications for Residential Additional Plan approval (if complete)
24 hours

With the condition, meet the specified requirements provided and the applicant set an inspection tour with the technical department

 

  • Business Licenses, Temporary Permit and advertisement application approval as follow :
LICENSE
PERIOD
  • Each business license application will be processed for approval
30 days
  • Technical Approval of Licensing Meeting
Twice a month
  • No-Risk Business License Application will be approved
30 minutes

 

  • Respond to complaints within 14 working days.