CLIENT CHARTER ACHIEVEMENTS
MANAGEMENT SERVICES DEPARTMENT
HUMAN RESOURCE UNIT
|
BIL. |
TITLE |
PERIOD |
ACHIEVEMENT % |
|
1. |
Notification status of reappointment for contract staff |
6 months before contract end date |
100% |
| 2. | Notification of application approval result for travel abroad on personal matters | 2 working days | - |
| 3. | Notification of interview result for the successful candidate | 30 working days | 100% |
| 4. | Review of course attendance records | 3 working days | 100% |
| 5. | Speaker claim payment processing | 10 days from date of application received | 100% |
SUPPLY & PROCUREMENT UNIT
|
BIL. |
TITLE |
PERIOD |
ACHIEVEMENT % |
|
1. |
To ensure that approved Local Order is notified to the supplier./Department/Division/Unit involved within 5 working days from the date of Local Order approval |
5 working days |
100% |
|
2. |
To notify the result of quotation/tender to teh relevant Department/Division/Unit within 3 working days |
3 working days |
100% |
| 3. | Ensure preparation perios for tender offer documents is at least within 14 working days from the date of complete application received. | 14 working days | 100% |
| 4. | Ensure prepapration period for quotation offer documents is at least within 7 working days from the date of complete application received | 7 working days | 100% |
