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CLIENT CHARTER ACHIEVEMENTS

 

LEGAL DEPARTMENT

 BIL.

TITLE

PERIOD

ACHIEVEMENT %

1.

A complete investigation paper is send to obtain prosecution permission to the TPRN within 21 working days from the date the complete investigation paper is received.  

21 working days

100%

2.

The suit was filed within 21 working dasy after obtaining the prosecution's permission from TPRN  

21 working days

100%

3.

To ensure that the attemot to hand over the summons is implemented within 3 working days before the hearing in court 

3 working days

100%

4.

To ensure that the court decision is reported to the TPRN within 14 working days after the case is decided 

14 working days

100%

5.

To ensure companies/associations/individuals are instructed to sign the agreement within 45 working days from the acceptance date of complete documents for agreement preparation

45 working days

 

100%
(Eliminated)

 

    6. Agreement Documents for Stamping to Inland Revenue Board (IRB) process within 14 working days from the complete Agreement Document signed by MPKj  14 working days                 100%

7.

Managing the signing of the Rental Agreement by Tenant within 15 minutes from the time JPPH checklist form is received

15 minutes

100%

8. Memfailkan saman daripada tarikh Kertas Siasatan lengkap diterima 30 hari 100%